Certifications and Skills
I have obtained various certifications that showcase my diverse skill set as an employee. My certifications range from IT management to leadership and communication, with a focus on fostering psychological safety and inclusion in the workplace. I am also certified in data analysis through Six Sigma, as well as project management and stakeholder analysis.
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My certifications demonstrate my ability to bring a well-rounded approach to any team, utilizing my skills in data analysis and project management while prioritizing communication and inclusivity in the workplace.
Certifications
IT and Project Management
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Comptia A+
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Comptia Project+
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ITIL Foundation Certificate in IT Management
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Beginning Project Management/ Project Management Level One
Communication and Emotional Intelligence
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Communication Fundamentals- How To Communicate Better
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Effective Communication Skills- Stakeholder Analysis
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Giving and Receiving Feedback for Management and Leadership
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Six Sigma- Certified Lean Six Sigma White Belt (Accredited)
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Six Sigma: Certified Lean Six Sigma Yellow Belt (Accredited)
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21 Day Crash Course in Emotional Intelligence
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Anxiety and Stress - Best Practices for Reducing Stress
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Assertiveness Basics- The 50-minute Communication Guide
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Better Business Writing Skills
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Conflict Management with Emotional Intelligence
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Emotional Intelligence at Work- Learn from Your Emotions
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Neuroplasticity- How To Rewire Your Brain
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Psychology of Diversity and Unconscious Bias
Leadership and Management
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Employee Engagement Coach Practitioner
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How to Become a Workplace Coach- The Fundamentals
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How to Manage Difficult Conversations- Beginner's Guide
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Inclusive Leadership- Working with Equality and Diversity
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Leadership- How to Influence, Inspire and Impact as a Leader
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New Manager- The Basics and More of Being a Great Leader
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Succeed, Influence and Inspire as a Woman in Leadership
Problem Solving and Strategic Planning
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Problem Solving- The Complete Guide
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Strategic Workforce Planning- A Fundamental Beginner's Guide
Time Management
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Time Management Mastery- Do More, Stress Less
Diversity and Inclusion
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Fostering Psychological Safety & Belonging on Teams
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Ally Up- How to Build and Activate Ally Partnerships
Data Analysis and Management
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Data analysis and quality assurance
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Proficient in SQL for data manipulation and querying
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Proficient in Excel for data analysis and management
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Familiar with Python programming for data analysis and automation
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Databases: SQL (PostgreSQL, MySQL, SQL Server), Excel
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Python: NumPy, Pandas (Beginner)
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Visualisation: Tableau, Matplotlib, Seaborn, DevExpress
Process Improvement and Project Management
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Process improvement
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Project management
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JIRA Software
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Documentation: Confluence
Communication, Leadership and Team Coordination
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Cross-functional coordination
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Strategic solutions development
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Leadership and training
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Effective communication skills
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Coaching and feedback
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Conflict management
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Emotional intelligence
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Time management
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Psychology of Diversity and Unconscious Bias
Customer Support
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Queries and complaint resolutions
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Customer support: Zendesk
Productivity Suite
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MS Office Suites
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G Suite